Last updated: September 21, 2026
This Payment Policy explains how payments are handled when you place an order with Silon.
Accepted Payment Methods
Available payment methods are displayed during checkout.
The payment methods available to you may vary depending on your device, location, order, currency, and the payment services currently supported by Silon.
Please rely on the payment options shown at checkout for the current available methods.
Payment Processing
Payments may be processed securely by third-party payment service providers.
When you submit payment information, the payment provider may perform authorization, fraud-prevention, identity, or security checks.
Silon does not guarantee that every payment method will be available for every transaction.
Currency
The currency applicable to your purchase will be displayed during checkout before you submit the order.
Please review the order total and currency before completing payment.
Payment Authorization
A payment provider or card issuer may temporarily authorize or reserve funds as part of the payment process.
An authorization is not necessarily a separate or additional charge.
The timing for releasing an unsuccessful or cancelled authorization may depend on your bank or payment provider.
Payment Failure
If a payment is declined or cannot be completed, your order may not be processed.
You may need to verify your payment details, contact your bank or payment provider, or use another payment method available at checkout.
Order Changes and Cancellations
If an order is cancelled after payment has been collected, any applicable refund will be processed according to the circumstances of the cancellation and our Return & Refund Policy.
Refunds
Approved refunds are issued to the original payment method in accordance with our Return & Refund Policy.
After Silon issues a refund, additional processing time may be required by your bank, card issuer, or payment provider before the funds appear in your account.
Payment Security
Silon uses established ecommerce and payment-processing services to support secure transactions.
Customers should never send complete payment-card information by ordinary email.
Questions
For payment or order questions, contact: