Last updated: September 21, 2026
These Terms of Service govern your use of the Silon website and your purchase of products from Silon.
By using this website or placing an order, you agree to these Terms of Service and the policies referenced on our website.
Online Store
Silon operates an online retail store serving customers primarily in the United States and Canada.
You may use this website only for lawful purposes.
Product Information
We make reasonable efforts to present product descriptions, images, prices, availability, and other information accurately.
Actual product appearance may vary slightly due to display settings, manufacturing changes, packaging updates, or other reasonable variations.
If a product you receive is damaged, defective, or materially different from what you ordered, please contact us and refer to our Return & Refund Policy.
Pricing
Prices are displayed on the website and may change from time to time.
The price applicable to an order is the price presented during checkout when the order is submitted, subject to correction of obvious errors where permitted by applicable law.
Orders
Submitting an order does not necessarily mean that the order has been finally accepted or shipped.
We may need to verify payment, availability, shipping information, or other order details before fulfillment.
We may cancel or decline an order when reasonably necessary, including in cases involving:
- payment failure
- suspected fraud or abuse
- product unavailability
- incorrect pricing or material listing errors
- shipping restrictions
- legal or regulatory requirements
If we cancel an order after payment has been successfully collected, an appropriate refund will be issued.
Payments
Available payment methods are shown during checkout.
Payments may be processed by third-party payment service providers.
Please refer to our Payment Policy for additional information.
Shipping
Shipping is governed by our Shipping Policy.
Delivery dates are estimates unless expressly stated otherwise.
Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy.
Privacy
Our collection and handling of personal information is described in our Privacy Policy.
Intellectual Property
Unless otherwise stated, the Silon website, branding, layout, original text, and other website materials are owned by or licensed for use by Silon and are protected by applicable intellectual-property laws.
Third-party product names, trademarks, images, and other materials remain the property of their respective owners where applicable.
Prohibited Use
You may not use the website to:
- violate applicable law
- commit fraud
- interfere with website security or operation
- introduce malicious software
- attempt unauthorized access
- misuse another person’s information
- abuse payment, ordering, refund, or promotional systems
Disclaimer
We make reasonable efforts to maintain the availability and accuracy of our website and services.
However, website access may occasionally be interrupted, delayed, or affected by maintenance, technical issues, network conditions, or circumstances outside our reasonable control.
Nothing in these Terms excludes rights or remedies that cannot lawfully be excluded.
Limitation of Liability
To the extent permitted by applicable law, Silon will not be liable for indirect, incidental, special, or consequential losses arising solely from use of the website.
Nothing in these Terms limits liability where such limitation is prohibited by applicable law.
Changes to These Terms
We may update these Terms from time to time.
The current version will be published on this page.
Contact
Questions about these Terms may be sent to: